Your Questions, Answered

Clarity is part of our craft. Here are the answers to the things people ask most.

Orders & Shipping

We prepare and ship within 1–3 business days. You’ll receive a tracking link as soon as it leaves us.
U.S. orders: 2–7 business days.
Shipping costs are calculated at checkout based on your location.

Returns & Refunds

Yes. Unopened products may be returned within 14 days of receipt.
If your item is faulty, damaged, or not as described, we cover the cost. If you changed your mind, return shipping is at your expense.
Use the Contact Us page to start the process.
Refunds are processed within 7 - 15 business days after we receive and inspect the product.

Products & Quality

Yes. Our oil is certified organic extra virgin olive oil, cold-extracted within hours of harvest.
We use 100% Moroccan Picholine olives, grown on our own estate.
Acidity below 0.15% and rich in polyphenols, a rare balance of purity, health, and taste.
Keep it in a cool, dark place. Avoid direct sunlight and heat.